📅 2024-11-02 — Session: Guides for Consumer Protection and Transaction Documentation
🕒 14:50–15:10
🏷️ Labels: Consumer Protection, Transaction Documentation, Legal Compliance, Mercado Pago, COELSA
📂 Project: Business
⭐ Priority: MEDIUM
Session Goal
The session aimed to compile and create guides related to consumer protection laws and transaction documentation processes.
Key Activities
- Reviewed Article 4 of the Consumer Defense Law, which mandates clear and detailed information from providers to consumers.
- Developed a guide for obtaining transaction receipts from COELSA, including legal considerations and necessary steps.
- Created detailed instructions for aligning AGIP documentation with Mercado Pago and COELSA information.
- Drafted a template for filing complaints to Mercado Pago under the Consumer Defense Law.
- Outlined the process for obtaining transaction receipts from Mercado Pago, emphasizing legal obligations.
- Analyzed issues regarding the lack of transaction receipts and discussed applicable legislation.
Achievements
- Compiled comprehensive guides and templates for consumer protection and transaction documentation.
- Provided clear instructions and legal context for obtaining necessary transaction documents.
Pending Tasks
- Review and finalize the guides for distribution.
- Implement feedback from legal experts if needed.