📅 2025-05-26 — Session: Explored Emotional Design for CRM and Personal Systems
🕒 21:00–21:30
🏷️ Labels: Emotional Design, CRM, Gamification, User Engagement, Personal Productivity
📂 Project: Business
⭐ Priority: MEDIUM
Session Goal
The session aimed to explore emotional design strategies for CRM systems and personal management systems, focusing on enhancing user engagement and emotional well-being.
Key Activities
- Identified potential lead themes from activity logs for business development.
- Reviewed professional activities and reflections for November and December, covering areas such as automation, data infrastructure, and personal productivity.
- Analyzed emotional challenges in system design and proposed strategies for overcoming cognitive frictions.
- Developed a prototype for a CRM interface using a UNO-style card game to gamify user engagement.
- Designed a relational card game ‘UNO de Vínculos’ to foster interactions through playful engagement.
Achievements
- Outlined strategies for integrating emotional intelligence into system design.
- Created a conceptual framework for a gamified CRM system.
- Documented insights on emotional engagement and its impact on productivity.
Pending Tasks
- Further development and testing of the UNO-style CRM prototype.
- Implementation of emotional design strategies in existing systems.