📅 2025-07-04 — Session: Enhanced CRM and Marketplace Communication Strategies

🕒 19:30–20:05
🏷️ Labels: CRM, Marketplace, Lead Management, Communication, Productivity
📂 Project: Business
⭐ Priority: MEDIUM

Session Goal

The session aimed to optimize CRM lead management and enhance marketplace communication strategies.

Key Activities

  • Developed a structured checklist for mid-day productivity resets, focusing on physiological resets, prioritization, and time management.
  • Created a micro-plan for catching up on Rental-CRM leads, detailing steps for triage, messaging, and follow-ups.
  • Outlined recommended columns for a lead tracking table to improve lead management and automation.
  • Designed a CSV structure for lead management, specifying required fields and formats for data export.
  • Logged marketplace inquiries and follow-up actions, including contact details and requirements.
  • Documented follow-up communications with marketplace contacts regarding contract details and visit confirmations.
  • Scheduled and confirmed visits with marketplace contacts, detailing specific instructions and conditions.
  • Recorded WhatsApp communications related to real estate contract terminations and potential land sales.

Achievements

  • Established a comprehensive approach to managing CRM leads and marketplace communications.
  • Improved lead tracking and management through structured data templates and checklists.

Pending Tasks

  • Implement the recommended lead tracking columns and CSV structure in the CRM system.
  • Continue follow-up actions with marketplace contacts to ensure all requirements and conditions are met.