Developed CRM system with AI and automation
- Day: 2024-10-06
- Time: 14:40 to 16:40
- Project: CRM
- Workspace: WP 1: Strategic / Growth & Development
- Status: In Progress
- Priority: MEDIUM
- Assignee: Matías Nehuen Iglesias
- Tags: CRM, AI, Automation, Task Management, Relationship Management
Description
Session Goal
The session aimed to outline and develop a CRM system that automates and enhances relationship management, integrating AI and smart monitoring features.
Key Activities
- Identified core user needs and features for the CRM system, focusing on automation and relationship management.
- Developed strategies for smart monitor integration, including automated email parsing and task management.
- Planned the next steps for CRM development, such as finalizing relational table designs, prototyping AI modules, optimizing data parsing, designing the user interface, and integrating task management.
- Outlined a step-by-step plan to convert an Excel sheet of categorized contacts into a functional CRM system, including automation for reminders, AI insights, and goal-based analysis.
Achievements
- Established a comprehensive framework for CRM system development, integrating AI and automation features.
- Defined a clear execution plan with specific steps for CRM and smart monitor system development.
Pending Tasks
- Finalize relational table designs and prototype AI modules.
- Optimize data parsing and design the user interface.
- Integrate task management and implement feedback mechanisms.
Evidence
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