📅 2025-01-04 — Session: WhatsApp API Integration and Testing
🕒 19:00–23:30
🏷️ Labels: Whatsapp Api, Integration, CRM, Webhooks, Automation
📂 Project: CRM
⭐ Priority: MEDIUM
Session Goal
The session aimed to integrate and test the WhatsApp API for enhanced messaging capabilities and CRM integration.
Key Activities
- Proposed a hierarchy of agent classes for task management in automation systems.
- Outlined the integration of WhatsApp for staff management using APIs and webhooks.
- Conducted testing of WhatsApp integration with Cloud API and Business Management API.
- Provided an overview of WhatsApp Cloud API integration using Postman.
- Set up WhatsApp Business API tokens and permissions.
- Configured a WhatsApp Business Account and application.
- Corrected cURL commands for WhatsApp Cloud API.
- Successfully tested API calls to WhatsApp Cloud API.
- Configured webhooks in Meta Developer Dashboard for WhatsApp integration.
- Developed a Flask application for webhook integration.
Achievements
- Successfully integrated WhatsApp API with CRM systems and tested message handling and webhook functionality.
- Established a structured plan for future API and webhook testing.
Pending Tasks
- Further testing of webhook fields and integration scenarios.
- Review and transition from Development to Live mode in Meta Developer Dashboard.